When does the trolley operate?
Trolley tours are available from November 18th through January 31st, 2019 from 6:00 pm to 9:00 pm each night.
Do I need a reservation?
No. Reservations are not accepted or required. Tickets can be used on any operating day.
How long are the tours?
Tours are approximately 30 minutes long.
Where do the tours leave from?
Tours depart from the Visitor Information Center located at 10 West Castillo Drive, St. Augustine, FL.
Is parking available?
Yes. Free parking and a shuttle service are available at the following locations:
- Old Town St. Augustine, 167 San Marco Ave.
- Old Town Trolley Welcome Center, 1700 Ponce de Leon Blvd.
- Old Town Trolley Welcome Center, 1305 N. Ponce de Leon Blvd.
Discounted parking within walking distance to the tour is located at:
Is there an age requirement for the trolley tours?
- Old Town Trolley Welcome Center, 27 San Marco Ave.
- Old Drugstore/Potter’s Wax Museum, 31 Orange St.
No. Children under the age of 3 are free.
Are the trolleys wheelchair accessible?
The Nights of Lights queue is wheelchair accessible and guests can remain in their wheelchair or ECV while waiting. Currently, we have 5 wheelchair accessible vehicles in service that will allow guests to remain in their wheelchairs during the tour.
To ensure we can accommodate your conveyance (wheelchair/scooter, etc.) please assure that the maximum weight of the rider, any cargo, and the conveyance do not exceed six-hundred (600) pounds and is no more than thirty inches (30”) wide and forty-eight inches (48”) in length. Guests with wheelchairs or ECVs that cannot be accommodated due to exceeding the maximum vehicle’s lift load or wheelchair area will be given the option of transferring to a seat while a CASTmember will move the wheelchair or ECV for the guest and will have it waiting for them at the end of the tour.
If your wheelchair is collapsible and the guest utilizing it is ambulatory and able to use any of the seats provided on the tour vehicle, the wheelchair can be collapsed and stored on the tour vehicle.
Old Town Trolley’s goal is to accommodate guests who aren't able to wait in a conventional queue environment due to a disability (including non-apparent disabilities). Guests should visit any Old Town Trolley CASTmember to discuss their assistance needs.